What Happens After I Book an Appointment?
Please use our online form to schedule your next service appointment, or call. Please Note That We Are Not Open On Statutory Holidays. We are standing by to answer your questions and get you in the door as quickly as possible. Upon submitting your information we will:
- Respond to you promptly via your preferred contact method.
- Ask any additional questions required to service your vehicle.
- Confirm your appointment.
Certification guarantees 24-hour Roadside Assistance for complete peace of mind motoring.* 1-888-TOYOTA-8 (1-888-869-6828)
The service provider will attempt to boost your battery so that you can start your vehicle. If the battery does not respond, your vehicle will be towed to the nearest Toyota dealer.
The service provider will deliver up to 5 litres of gas so that you can proceed to the nearest station. The cost of the fuel is the responsibility of the member.
The service provider will remove your flat tire and install your spare. Please note that the spare tire must be inflated and in sound working order. If you do not have an operable spare tire, your vehicle will be towed to the nearest Toyota dealer.
If you lock your keys in your vehicle, a service vehicle will be dispatched to attempt to gain entry into your vehicle.
Mechanical Breakdown Towing**
If your vehicle experiences a mechanical breakdown not related to motor vehicle accident and is unable to proceed under its own power, a service provider will be dispatched to tow your vehicle to the nearest Toyota dealership.
A service provider will be dispatched to winch your vehicle if it becomes stuck in a ditch, mud or snow. The vehicle must be able to proceed under its own power. If a tow is required, then the member is responsible for the cost of both.
If you experience a mechanical breakdown and are more than 300 km from home, you will be reimbursed up to a total of $100 per day for a maximum of 3 days for accommodation, meals and transportation (combined) related to the incident. Reimbursement will occur upon providing the original receipts and the repair receipt.
Travel Planning Service
This service provides the following:
- personal, computerized itinerary and routing
- point-to-point distance calculation
- maps with highlighted routing, accommodation and campsite information
- destination activity information