Toyota Service Management (TSM)Feb 13rd, 2018
We are excited that our Parts and Service team has once again been awarded the Toyota Service Management (TSM) Gold Level Certification from Toyota Canada. This designation is only awarded to only a handful of dealerships across Canada that have achieved the highest standards in quality of service to customers, process and cleanliness.
One of benefits of the TSM process is to provide our customers with a Service experience that will not only meet but exceed your expectations. When you see our certification banner you’ll know that we at Red Hill Toyota have gone above and beyond to ensure you receive the best possible service experience and that Toyota Canada has recognized our consistent commitment to you.
We congratulate our Parts and Service staff who have worked together to reach this high level of service and thank you for giving us the opportunity to continue to provide you the best and safest possible customer service experience. We look forward to seeing you at Red Hill soon.
If you have any questions about TSM or what it means to you, please don’t hesitate to contact our Service Manager Chris Lovett ( email@example.com ). He’ll be happy to answer all of your questions.