TSM Toyota DealerBlog Feb 14th, 2018
Red Hill Toyota recently received their TSM certification from Toyota Canada. TSM stands for Toyota Service Management and is awarded to only a handful of dealerships across Canada that have achieved the highest standards in quality of service to customers, process and cleanliness.
One of benefits of the TSM process is to provide our customers with a Service experience that will not only meet but exceed your expectations. TSM is the best kept secret between Toyota Canada Inc. and dealers like Red Hill Toyota, and we are now pleased to be able to share the TSM message with you, our customers. When you see our new certification banner you’ll know that we at Red Hill Toyota have gone above and beyond to ensure you receive the best possible service experience and that Toyota Canada has recognized our consistent commitment to you.
We want to thank you for giving us the opportunity to continue to provide you the best and safest possible customer service experience. We look forward to seeing you at Red Hill soon.
If you have any questions about TSM or what it means to you, please don’t hesitate to contact our Service Manager Chris Lovett ( email@example.com ). He’ll be happy to answer all of your questions.